Growth Match Terms and Conditions
Introduction
These Terms and Conditions (“Terms”) govern access to and use of the Growth Match platform, website, applications, services, and associated functionality (collectively, the “Platform”).
By creating an account, accessing, browsing, or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform.
Growth Match reserves the right to amend these Terms from time to time. Continued use of the Platform following any changes constitutes acceptance of the updated Terms.
Definitions
In these Terms:
Growth Match, we, our, or us means Growth Match
Company means any business, founder, startup, scaleup, or organisation seeking support, funding, advice, services, introductions, or resources through the Platform.
Funder means any investor, lender, grant provider, or funding organisation using the Platform.
Fractional Specialist means an individual offering part-time, interim, advisory, consulting, executive, leadership, or specialist support through the Platform.
Growth Partner means an individual who provides due diligence, guidance, mentoring, advisory support, introductions, coaching, expertise, or leadership services through the Platform.
Service Provider means any individual or organisation offering products or services through the Platform.
User means any person or organisation accessing or using the Platform.
Entity means a Company or Funder or Fractional Specialist or Service Provider.
Platform Purpose
The Platform is designed to facilitate introductions, connections, collaboration, information sharing, and business support between Users.
Growth Match acts solely as a facilitator and technology platform.
Growth Match is not a party to any agreement, engagement, transaction, investment, funding arrangement, advisory arrangement, service contract, or commercial relationship entered into between Users.
International Use of the Platform
The Platform will be available to Users in multiple countries as designated by Growth Match.
Users are responsible for ensuring that their use of the Platform complies with any local laws applicable in their jurisdiction.
Regardless of the User’s location, these Terms and all use of the Platform shall be governed exclusively by the laws of England and Wales.
All disputes arising from or relating to the Platform shall be subject to the exclusive jurisdiction of the courts of England and Wales.
All fees, subscriptions, charges, and transactions conducted through the Platform shall be denominated and payable in Pounds Sterling (GBP), unless expressly stated otherwise by Growth Match.
Account Registration
Users must create an account to access certain features of the Platform.
By creating an account, you:
- Confirm that the information you provide is accurate and complete.
- Agree to keep your information updated.
- Agree to comply with these Terms.
- Agree to receive communications from Growth Match relating to account administration, platform updates, opportunities, and information designed to help you make better use of the Platform.
Users are responsible for maintaining the confidentiality of their login credentials and for all activity conducted through their account.
A Growth Match account may also provide access to other Focus15 services, including Stratups.
Growth Match and Stratups are both operated by Focus15 Limited and share a single login. If you use Stratups with an account you created on Growth Match, or the other way round, the terms of both sites apply to your use of either platform. By continuing to use either platform, you agree to those terms.
One Account Per Entity
Users must maintain only one active account per Entity unless expressly authorised by Growth Match.
Accounts that appear to be duplicates, misleading, fraudulent, or created to circumvent platform rules may be suspended, restricted, merged, or permanently removed without notice.
Growth Match reserves sole discretion in determining whether accounts constitute duplicates.
Confidentiality and Data Protection
Users acknowledge that personal information will be processed in accordance with Growth Match’s Privacy Policy and applicable data protection legislation.
Users acknowledge that during their use of the Platform they may obtain access to confidential, commercially sensitive, proprietary, personal, financial, strategic, technical, operational, or business information relating to other Users.
All Users agree to maintain the confidentiality of such information and not disclose it to any third party except:
- With the prior written consent of the relevant party;
- Where required by law;
- Where such information has entered the public domain through no fault of the receiving party.
Growth Partners, Fractional Specialists, and Service Providers acknowledge that they may receive particularly sensitive information relating to Companies and undertake to maintain strict confidentiality at all times. This confidentiality obligation shall continue after termination of any Platform access and after completion of any engagement facilitated through the Platform.
Subject to applicable law and the Growth Match Privacy Policy, Growth Match will not sell, distribute, or disclose User information to third parties outside the Platform without the User’s consent unless required by law, required by a regulatory authority, necessary to protect the legal rights of Growth Match, or necessary to prevent fraud or unlawful activity.
Intellectual Property
All intellectual property rights in the Platform, including software, branding, content other than that provided by Users, processes, designs, graphics, and materials, remain the property of Growth Match.
Users may not copy, reproduce, distribute, modify, reverse engineer, or commercially exploit any part of the Platform without prior written consent.
No Reliance on Advice
Companies, Funders, Growth Partners, Fractional Specialists, and Service Providers are solely responsible for their own decisions, advice, recommendations, services, actions, and outcomes.
Growth Match does not verify the accuracy of advice, endorse any particular User, guarantee the quality of services, guarantee the suitability of any introduction, guarantee investment outcomes, or guarantee commercial outcomes.
Users must undertake their own due diligence before entering into any engagement, transaction, or agreement.
To the fullest extent permitted by law, Growth Match accepts no responsibility or liability for advice provided by Growth Partners or Fractional Specialists, services provided by Service Providers, decisions made by Companies or Funders, any losses arising from engagements between Users, or any breach of confidentiality by any User in respect of another User’s information.
Investor and Funder Disclaimer
Growth Match may facilitate introductions, visibility, meetings, connections, and engagement opportunities between Companies and Funders. However, Growth Match does not guarantee that any Company will receive funding enquiries, meeting requests, or funding of any type, or that any Funder will be presented with suitable opportunities.
All investment and funding decisions remain entirely at the discretion of the relevant parties.
Independent Relationships
Growth Match may facilitate introductions that result in work being performed by one User for another. However nothing in these Terms creates an employment relationship, partnership, agency relationship, guaranteed right to work, or guaranteed right to receive engagements.
Growth Partners, Fractional Specialists and Service Providers choose whether to accept engagements, determine how they provide services, control their own working arrangements, may provide services to other businesses, and are responsible for their own tax, insurance, regulatory, and legal obligations.
Growth Match accepts no responsibility for the quality of services delivered, the conduct of Users, the performance of contractual obligations, the outcome of engagements, or disputes arising between Users.
Growth Match Fees
Companies are charged within Growth Match to receive the support from a Growth Partner or Fractional Specialist, and to have access to Funders and Service Providers.
Growth Match takes a Fee of 20% for Cash only Agreements.
Growth Match takes a Fee of 15% of the total block value for EP Agreements.
Fees are deducted on payment by the Company in Stripe.
No Success Fees
Unless expressly agreed in writing, Growth Match does not charge success fees, commission, completion fees, introduction fees, percentage-based fees, or contingent fees based upon investments raised, funding secured, revenue generated, contracts awarded, services delivered, or commercial outcomes achieved.
Any fees payable to Growth Match shall be limited to those expressly disclosed and agreed in advance.
Non-Circumvention and Platform Integrity
Users acknowledge that Growth Match invests significant time, effort, technology, processes, and resources in creating, maintaining, and facilitating introductions, connections, opportunities, and relationships through the Platform.
Users agree that they shall not create duplicate accounts or false identities, use information obtained through the Platform to undermine or circumvent the Platform, access restricted features without appropriate authorisation, harvest or scrape User information, or use the Platform primarily to build competing services.
Nothing in this clause shall prevent Users from entering into direct commercial relationships with one another following an introduction through the Platform. Growth Match does not claim ownership of relationships formed through the Platform.
Subscriptions and Payments
Certain Platform features are available only to Users holding an active paid subscription. Subscription payments are processed by Stripe. Growth Match does not store or have access to Users’ financial details.
Subscriptions operate in four-week blocks, are payable in advance, renew automatically unless cancelled, and may be cancelled at any time. Where cancelled, access continues until the end of the current paid block. Except where required by law, subscription fees are non-refundable.
Cash and Equity Promise Subscription Arrangements
Where offered by Growth Match, Companies may pay for certain subscription services using either 100% cash, or 50% cash and 50% equity promise.
Where a Company and a Growth Partner or Fractional Specialist agree any equity-based fee arrangement, such arrangement shall be governed by a separate written agreement between the relevant parties.
Growth Match is not a party to such arrangements and accepts no liability in connection with their creation, negotiation, administration, enforcement, or performance. Growth Match does not guarantee the future value of any equity or similar arrangement.
SeQuVa Ratings
Growth Match operates the SeQuVa rating system to help Users assess the performance and quality of Service Providers and Fractional Specialists. Users providing ratings must do so honestly, fairly, and based upon genuine experiences.
Growth Match reserves the right, at its sole discretion, to investigate ratings, request supporting information, modify or remove ratings and comments, and reject review requests. Growth Match’s decision regarding any rating review shall be final.
Minimum SeQuVa Standards
Growth Match may establish minimum performance standards for Service Providers and Fractional Specialists. Where a rating falls below the minimum standard, Growth Match may remove them from search results, restrict visibility, suspend recommendation status, limit access to opportunities, or suspend platform access.
Platform Availability
Growth Match will use reasonable endeavours to maintain the availability, security, functionality, and performance of the Platform. However, the Platform may be unavailable from time to time due to maintenance, upgrades, technical failures, internet disruptions, third-party service failures, or circumstances beyond Growth Match’s reasonable control.
To the fullest extent permitted by law, Growth Match shall not be liable for any loss, damage, or other claims arising from any temporary or permanent unavailability of the Platform.
User Conduct
All Users must act honestly and in good faith, provide and maintain accurate information, treat other Users respectfully and professionally, and avoid misleading, fraudulent, abusive, discriminatory, defamatory, or unlawful conduct.
Growth Match reserves the right to suspend, restrict, investigate, or terminate accounts where it reasonably believes a User has breached these Terms.
Suspension and Termination
Growth Match may suspend, restrict, or terminate access to the Platform at any time where a User breaches these Terms, provides misleading information, creates duplicate accounts, acts dishonestly or unprofessionally, or where Growth Match reasonably considers such action necessary to protect the Platform or its Users.
Limitation of Liability
To the fullest extent permitted by law, the Platform is provided “as is” and “as available”. Growth Match makes no warranties regarding availability, accuracy, reliability, suitability, or performance, and shall not be liable for indirect, consequential, special, incidental, or economic losses.
Growth Match’s total liability arising from or connected with the Platform shall not exceed the greater of £100 or the fees paid by the User to Growth Match during the preceding twelve months. Nothing in these Terms excludes liability that cannot legally be excluded.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to resolve any dispute arising out of or in connection with these Terms.
Any questions regarding these Terms should be directed to Growth Match using the contact details provided on the Platform.